Services

AI Chatbot and AI Assistant Development for Business

Customers message you at night, on weekends and across several messengers, while your team replies the next morning, by which time the customer may already have gone to a competitor. Our AI chatbot development services close that gap: the bot replies in seconds, takes bookings and orders and hands qualified leads to your sales team. An AI assistant for your team and management finds answers in your documents and sends you the key business numbers every morning.

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Built on Your Company Data, Not the Open Internet

Your chatbot and your custom AI assistant run on your knowledge base, price lists, CRM and order history, not on general knowledge from the internet. That’s why they answer like an experienced employee, with your prices, your rules and your tone of voice. Customers get a precise answer instead of generic advice that sends them to a competitor for the details.

Customer Chatbots That Work 24/7

An AI chatbot for business replies in seconds at any hour, on the channels your customers already use, and knows when to bring in a manager. Requests no longer go unanswered at night or on weekends, and your sales team gets more leads without paying for a night shift.

AI Business Director: Your Company’s Numbers in One Chat

The AI business director is an enterprise AI assistant for owners and managers. It connects to your CRM, ERP and financial data and works like an analyst who’s always available, right in the messenger you already use. Unlike a dashboard, this AI business assistant tells you what changed and what needs your attention, so you catch problems before they hit revenue.

Our own developers build the CRM and ERP integrations, so the assistant works with the data you actually have.

Internal AI Assistants for Your Team

A custom AI assistant for your team answers from your internal documents, not from memory. It uses RAG (retrieval-augmented generation): it finds the relevant passages in your files and builds the answer with a link to the source, so every answer can be checked.

Chatbot, AI Agent or Automation?

These three tools often get mixed up, and the difference affects what you build and what it costs.

Many projects combine all three. We help you choose during the discovery stage, so you don’t pay for an agent where a bot will do. AI chatbot development is usually the first step, and AI agents and automation come later.

AI Chatbots in Numbers

85 %
Of customer service leaders planned to explore or pilot customer-facing conversational AI in 2025
+14 %
More issues resolved per hour by support agents who work with an AI assistant
+34 %
Productivity gain for new and less experienced agents, who benefit most from an AI assistant
80 %
Of common customer service issues will be resolved by AI without human help by 2029, per Gartner

Sources: Gartner survey and forecast, Stanford GSB study.

How Our AI Chatbot Development Works

Discovery and scenarios
We collect the questions customers and employees actually ask and decide what the bot handles and what stays with people. You only pay for the scenarios that take real work off your team.
Knowledge base and integrations
We prepare the content the bot answers from and connect your CRM, ERP and booking systems. We pick the model for the task, and when GPT fits best, this step includes ChatGPT integration services through the OpenAI API.
Pilot on one channel
The bot goes live on your website or in one messenger with a limited set of scenarios. You see real conversations and the first leads within a few weeks, not months.
Tuning on real conversations
We review the logs, fix wrong answers and add missing data. The bot learns how your customers talk, and the share of requests resolved without a manager grows.
Scaling
We add channels and scenarios, and once the customer bot is stable, we connect the internal assistant or the AI business director. Each new stage builds on the results of the last.

Our models of work

Time & Material
You pay only for the actual time and resources spent on your project. This model ensures maximum flexibility and transparency and is ideal when the scope of work may change. We provide weekly reports, regular demos, and continuous feedback to help keep the process under control.
Project-based approach
You define the goals, budget, and timelines — we take care of everything else. In this model, our team is responsible for the full cycle: planning, design, development, and launch. With a clearly defined scope of work and cost, you know exactly what to expect and can confidently control both the process and the results.
Dedicated Team
You assemble a team that matches your requirements and can report directly to you or operate under the supervision of a dedicated project manager. We provide qualified specialists who help reduce costs, speed up task execution, and strengthen your business’s technical capabilities.

Data Security

An enterprise AI assistant works with sensitive data, so security is built into the architecture, not bolted on later.

AI Models and Channels We Work With

We pick the model for each task and connect the bot to the channels your customers and team already use.

AI Chatbot and AI Assistant Development for Business

AI Chatbots in Numbers

85 %

+14 %

+34 %

80 %

How Our AI Chatbot Development Works

Discovery and scenarios

Knowledge base and integrations

Pilot on one channel

Tuning on real conversations

Scaling

Our models of work

Time & Material

Project-based approach

Dedicated Team

Testimonials from our clients

Frequently Asked Questions

How Is Your Chatbot Different From ChatGPT?

Which AI Models Does the Bot Run On?

Which Messengers Do You Support?

Who Integrates the Bot With Our CRM and ERP?

How Much Does Support Cost After Launch?

Can the Bot See All Our Data?

What If the Bot Gives a Wrong Answer?

How Much Does AI Chatbot Development Cost?

How Long Does It Take to Build an AI Chatbot?